PS4 Error WS-37368-7 Fixed [Tested Method]

The error code PS4 Error WS-37368-7 occurs when your PSN account is banned or permanently suspended.

PS4 Error WS-37368-7

Yesterday I faced this problem when I’m going to play a game on my PS4.

WS-37368-7
WS-37368-7

WS-37368-7 occurs when your PSN account has violated the terms and conditions of the PlayStation Network. This error code WS-37368-7 facing so many PS4 users but every user thinks they didn’t break or violates any terms and conditions of the PlayStation Network.

I came back from a 3 day vacation and the night i came back i played games and everything was okay. The day after(the morning) i tried logging in and at first it said ps store is currently undergoing mainentance i checked online and servers are up. After that i logged out and when i tried to log in this popped out WS-37397-9. That means my IP is banned i tried everything and it wont fix. I did not violate ps terms all i was doing was playing fortnite and watching twitch… Any other solutions?? Thank you

What Made My Console Throw PSN Banned WS-37368-7 Error?

Mostly I play GTA Vice City on my console regularly. Sometimes I play other games also. Yesterday, I play the game last and gone to sleep. In the morning I woke up and going to play a game but I see there the error code WS-37368-7 on my screen.

I contacted PlayStation customer support and they told me that this is a very common issue. They suggest me to change my PSN account password. If I cannot able to login to my PSN account they told me to try to click on forgot password and change your PSN account password. After some days later it says to verify my account using my email. A few moments later, I received an email from the network and it was showing the verification process.

After verified my PSN account I’m able to log in to my PSN account but after some hour, the error WS-37368-7 appears on my screen. Immediately I logged out of my PSN account and it stated that my PSN account has been banned. Then I contacted PlayStation customer support they told me I’ll receive a mail within a couple of days stating whether my PSN account is permanently banned or not. After I read their Terms of Use carefully and I’m sure I didn’t violate their policies. I thought my account was gone due to getting breached and later fixing the breach and finally getting banned.

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Reasons for PS4 Error WS-37368-7

Reasons for PS4 Error WS-37368-7

There are so many reasons for getting banned on PSN. There is not only one reason for getting banned and facing the error WS-37368-7. When you face this error code on your PSN Account, your account might be temporarily or permanently banned. Check the reason why your PSN account is banned and facing the error code PS4 Error WS-37368-7. Below are some reasons for getting banned your PSN account:

  • You might have hacked the game scores.
  • Your account might have been hacked.
  • You might be playing pirated PS4 games.
  • You might be using mods and hacks for PS4 games.
  • Your account might have been used from a certainly different IP address.
  • You might have purchased a second-hand PlayStation 4 console.
  • You might have violated the PlayStation Network Terms of Service and User Agreement.

Solution for PSN Account Banned PS4 Error Code WS-37368-7

I researched everywhere and check in the forum, I found there are thousands of PS4 users who are still facing this problem and not getting proper solution of the error code WS-37368-7. So, I write here how to unban PSN account or how to fix PS4 Error WS-37368-7. Follow the methods below to fix the error.

Method 1: Checking The Mail From Sony

Checking The Mail From Sony

If suddenly your PSN account is banned, check your email inbox first because they send you what’s the reason your PSN account got banned. If your account is logged in from different IPs, your account might be banned. Because they think your PSN account was hacked and used by someone.

So, check your email inbox and complete the verification process to get unbanned your PSN account. After verification is completed you’ll receive another email within 2-3 working days. In this email, they send you the confirmation mail that the verification process is completed and your account is successfully verified and unbanned.

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Method 2: Contacting Customer Support

PSN-WS-37368-7

If you attempt to log in many times with the wrong password, your PSN account might be banned. Because Sony thinks someone tries to log in your account just guessing your password and they banned your account. When you try so many times with the wrong details after some hour you’ll face the error WS-37368-7.

In this situation, you need to contact Sony Customer Support and tell them all the situation and they can ask you some questions for verification purposes. After verification is completed successfully your account will be unbanned within some time. And the error WS-37368-7 is fixed and you can easily log in to your PSN account.

Method 3: Making a New PSN Account

Making a New PSN Account

This is a very simple way to fix the error code WS-37368-7. After permanently banned your account this is the very simple way to fix this error code. When you create a new PSN account the error is solved successfully, because there is no problem with a new account.

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Method 4: Buy a New PlayStation Console

Buy a New PlayStation Console

When you buy a new PlayStation4 system the error code PSN WS-37368-7 might be fixed. Maybe your account was banned due to some problems with your old PS4 console. If that’s the case, you can try creating a user in the new console and try linking it to the same old PlayStation Network account which was banned. If it still shows the PSN WS-37368-7 error code, you can forget about the banned account and create a new PSN account in your console.

How You Can Secure Your PSN Account & What You Shouldn’t be Doing?

Here are some of the things you shouldn’t forget after you create a new PSN account or buy a new PlayStation 4 console. If your account hasn’t been banned, then you need to go through each of the points below:

  • You should enable 2-Step Verification to prevent getting hacked.
  • Using pirated games can ban your account at any time.
  • You shouldn’t be using mods and hacks for games.
  • Buying a second-hand PS4 console might suspend your account temporarily or permanently.
  • Purchasing a PS4 which had an account logged in previously and creating a new account in it can get your account banned at any time.
  • You need to follow the PlayStation Network Terms of Service and User Agreement.

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FAQs On PSN Account Banned Or PS4 Error WS-37368-7

1. Is WS 37368 7 a permanent ban?

The error WS-37338-4 means PS4 console has been permanently banned from the PlayStation Network.

2. Can you get unbanned from PSN?

A ban is permanent and cannot be lifted. You may receive a notification email depending on the reason for the ban or suspension. If a PlayStation system has been banned or suspended, no local user accounts on the system will be able to sign in to PlayStation Network.

3. How do I unblock my PSN account? How do I unblock a user?

Go to [Friends] > [Players Blocked]. Select the player that you want to unblock, select unblock and press (X button). Send a new Friend Request if you want to add this player to your Friend List again.

4. Why did I get banned from PSN?

Most PSN bans and suspensions are caused by violations of the Community Code of Conduct. If you would like more information about how to avoid bans and suspensions, please visit the Community Code of Conduct article.

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Some Users Experienced on PS4 Error WS-37368-7

I came back from a 3 day vacation and the night i came back i played games and everything was okay. The day after(the morning) i tried logging in and at first it said ps store is currently undergoing mainentance i checked online and servers are up. After that i logged out and when i tried to log in this popped out WS-37397-9. That means my IP is banned i tried everything and it wont fix. I did not violate ps terms all i was doing was playing fortnite and watching twitch… Any other solutions?? Thank you 

I have had this 2 or 3 times in the past and it was a complete nightmare. Essentially, my ISP had randomly changed my I.P address to one on Sony’s banned list and Virgin Media insisted it was not an issue of their making and Sony didn’t want to know either.

I knew it was specific to my I.P. address because I could access my PSN account etc from my mobile phone and from work.

In one instance, it lasted for over 2 weeks before fixing itself when my ISP changed the I.P. address again.

It all started on a Thursday morning, felt better than ever, no school and I actually brushed my teeth because I wanted to and not because someone is forcing me to. I brush my teeth and wash my face, then I go to my ps4, suddenly see that I have been signed out, understand that I got banned, smashed all my 23 CD’s I had for my ps4 and a controller out of rage, don’t understand why don’t they just inform you before that u are in danger of getting banned. Then go here and read stuff. Didn’t talk to anyone, and not looking forward to either.

hey yeah, i got this today about my PSN Account which is “you have been banned or temporarily suspended.”. however all I have litterally done is play infamous which i got with the system and played Watch_Dogs. i was given no reason as to why my account was suspended/banned nor can i find anything about this code, all i have gotten so far is a list of reasons as to why my account MAY have been banned but i havent done anything on this list…. so whats going on.. can someone help me out? the code is WS-37368-7

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