There is so many error code on the PS4. But the error code NW-31246-6 is also a major error code on the PS4. Because when the PS4 Error NW-31246-6 appears on the screen, this means DNS settings are invalid.
When the PS4 is unable to connect to the internet this error code also appears on the popup screen. And it shows that the DNS setting is invalid so the PS4 won’t connect to the internet.
Here I’m trying to provide all the possible methods to solve the error code NW-31246-6. Just you need to follow every step to fix the error code.
PS4 Error NW-31246-6 Fixed
First, you need to know what is NW-31246-6 and why it comes on the screen when you turn on your PS4 or want to play a game on your PS4. The error code NW-31246-6 means PS4 DNS settings are invalid or configured incorrectly. There are so many users who want to configure their PS4 DNS settings but sometimes they gonna does mistake and this error code is generated.
This error code not only appears due to PS4 DNS settings but sometimes it appears when there is a problem on the router. So you need to check both of them to fix the error code. Here is the process to fix them. All the steps are very simple, but you need to follow them step by step to fix them permanently.
Method 1: Hard Reset Router Settings
First, you need to plug in the power cable in turn on the router properly, then press the reset button which appears on the back of the router. According to the different brand router, there may be the reset button can be another side.
When you press the reset button it’s not reset immediately. To hard reset router follow the below steps:
- Turn on the router properly and press the reset button using a pin or if it appears on the front side just press it for 30 seconds to 1 minute.
- When it reset to the default settings there will blink all the lights on the router, then leave it.
- Wait for some time when the router will turn on properly configure it, like set the desired name and secure it (change the password).
- After configuring the router settings check if the error code NW-31246-6 is fixed or not.
If the error code still not fixed, you need to follow the second method to fix this error. Because sometimes it happens due to wrong PS4 DNS settings.
Method 2: Manually Configure DNS Servers
There are a lot of PS4 forums when PS4 users had asked the questions but still, they cannot find the exact solution of the error code which they’re facing. The error code NW-31246-6 occurs when DNS settings are not configured correctly of entered wrong DNS value on the settings.
In the PS4 DNS settings, if there will be a mistake only one digit of number there’ll be created a new problem. So, always be careful when configured the DNS servers for your PS4. When you configure the PS4 DNS settings correctly you never face this error code. But sometimes it occurs due to router settings.
When the error code NW-31246-6 appears on the popup screen your PS4 cannot able to connect to the internet due to PS4 DNS is configured incorrectly.
To fix this error code you just have to go into your PS4’s Internet settings and configure DNS!
Here are the basic steps:
- First go to Settings > Network > Set up Internet connection
- Choose Wi-Fi or LAN depending on your connection (choose Wi-Fi if you’re using Wi-Fi or choose LAN if you’re using an ethernet cable). Plug into your router and use wired when the wi-fi is not working.
- Choose Custom Setup
- Run through all the settings as they are without changing them until you get DNS settings
- For DNS settings, switch to Manual
- Enter this Google DNS server:
Primary DNS: 22.214.171.124
Secondary DNS: 126.96.36.199
- You can also use other free DNS servers; here are two common pairs:
- Cloudflare DNS – Primary 188.8.131.52 Secondary 184.108.40.206
- Open the DNS Primary 220.127.116.11 Secondary 18.104.22.168
- Here is the list of all free Best DNS servers for PS4.
- If you already use your own pairs of DNS servers and experience this error, then try switching to a different pair of manual servers, or even switching back to automatic for the DNS settings.
Frequently Asked Question on PS4 Error NW-31246-6
How do I fix error NW 31246 6?
What does DNS server mean?
How can I reset my DNS server?
Open command prompt as an administrator
Right-click on Command Prompt and click Run as administrator.
Type ipconfig /flushdns and press enter
Type netsh int ip reset.
Once done, restart your computer
What does it mean when a DNS server Cannot be used?
What causes a DNS error?
What does it mean when you have a DNS error?
If still, you’re facing the same problem you need to contact your ISP because sometimes it occurs due to your IP address is blocked by PlayStation or you can contact PlayStation customer.